Table of Contents
Introduction
Welcome to Tech Fluency (“we”, “us”, “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://techfluency.biz (the “Site”) and use our services.
By accessing or using the Site, you agree to this Privacy Policy. If you do not agree with the terms, please do not access the Site.
Information We Collect
We may collect the following types of information:
Personal Information you provide to us directly. For example: your name, email address, phone number, company name, any message you send via contact/book-appointment forms.
Automatically collected information. For example: your IP address, browser type, operating system, referring website, pages you view on our Site, time and date of access, length of visit, other usage data. We may use cookies and similar tracking technologies.
Third-party information. If you interact with our social media channels, email marketing systems, or other integrations, we may receive information from those services in accordance with your settings with them.
How We Use Your Information
We use the collected information for the following purposes:
To provide, operate, maintain and improve our Site and services.
To respond to your inquiries and communicate with you (for example, in response to contact requests, appointment booking).
To send you marketing communications, newsletters or updates (where you have consented).
To monitor and analyze usage and trends to improve your experience and our Site’s performance.
To comply with legal obligations and protect our rights.
Disclosure of Your Information
We may disclose your information in the following circumstances:
To our service providers, contractors or agents who perform services on our behalf (for example web hosting, analytics, email marketing).
To comply with applicable laws, regulations, legal process, or governmental requests.
To protect and defend our rights, property or the safety of others.
In connection with a business transaction (such as a merger, acquisition, sale of assets), we may transfer your information.
Cookies and Tracking Technologies
We use cookies, web beacons, tracking pixels and similar technologies to collect information about your interaction with the Site, to remember your preferences, to enable functionality, and to analyze trends. You can disable cookies via your browser settings, but doing so may affect your ability to use certain features of the Site.
Third Party Links & Services
Our Site may contain links to third-party websites, social media channels or services not operated by us. This Privacy Policy does not apply to those third-party websites. We encourage you to review the privacy policies of each site you visit.
Data Security
We implement reasonable security measures designed to protect your information from unauthorized access, modification, disclosure, or destruction. However, no method of transmission or storage is 100% secure and we cannot guarantee absolute security.
Data Retention
We will retain your personal information for as long as necessary for the purposes set out in this policy (including to comply with legal, tax or accounting obligations). When no longer needed, we will securely delete or anonymize your information.
Your Rights (U.S.-Based Users; and if applicable, California Residents)
Depending on your location, you may have certain rights regarding your personal information, including (but not limited to):
The right to access the personal data we hold about you.
The right to correct or update your personal data.
The right to request deletion of your personal data (subject to certain exceptions).
The right to opt out of certain data uses, such as marketing communications.
If you are a California resident: you may have rights under the California Consumer Privacy Act (“CCPA”) / California Privacy Rights Act (“CPRA”) such as the right to know the categories of personal information collected, to request disclosure of the categories of sources and the business or commercial purpose, the categories of third parties with whom we share, the specific pieces of personal information we have collected about you, and deletion rights (subject to exceptions).
To exercise these rights, please contact us using the information in Section 12 below. We will respond within the timeframe required by applicable law.
Children’s Privacy
The Site is not intended for individuals under the age of 16 (or applicable age under local law). We do not knowingly collect personal information from children. If you believe we may have collected information from a child, please contact us and we will take steps to delete the information.
Contact Information
If you have questions about this Privacy Policy or wish to exercise your rights, please contact: laura@techfluency.biz
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect when changes become effective. We will notify you of material changes by posting the updated policy on this Site and, where required, via email.
Effective Date
This Privacy Policy is effective as of “06-11-2025” date.